Shipping & returns.
Orders are placed on Amazon, so shipping and returns are handled under the Amazon listing you visit. Here is what that means in practice.
Shipping
Shipping speed and delivery estimates are shown on the Amazon listing at checkout. Most furniture in this edit ships from the US. Oversized items that require freight delivery are not part of this catalog.
Delivery windows
Delivery windows vary by item and destination. Always use the date shown on Amazon, not the general estimate on this site. If you need a piece by a specific date, check the Amazon delivery estimate before ordering.
Returns
Returns are handled through Amazon under the return policy shown on the listing. Keep the original packaging until you have assembled and inspected the piece. Furniture returns can require a pickup or a drop-off depending on size and carrier.
Damaged or missing parts
If a piece arrives damaged or is missing hardware, start the return or replacement process on Amazon first. You can also email hello@vervevilla.com and we will help you find the right listing details.
Payments
We do not process payments on this site. Payment, taxes, and shipping charges are handled by Amazon at checkout.